Onboarding Feedback

Findings from a fresh test sign-up and onboarding run (Oct 21, 2026).

1. Verification link fails silently: clicking the email link lands on /pe-app/login?error=verify with no message shown. Signing in still works, so it's unclear whether verification succeeded or isn't enforced. Users will think the link failed.

2. Verification email is unbranded: it comes from the default "Supabase Auth" sender with "powered by Supabase" instead of Project Echo branding.

3. Check-email page: it doesn't show which address the link was sent to, and has no resend button, no change-email option and no spam hint. Its only action, "Back to sign in", is wrong for someone who hasn't verified yet.

4. Disabled buttons don't explain why: Continue stays disabled until required fields are filled, with no hint. Step 4 quietly requires at least 2 picks.

5. Back button is disabled from Step 2 onward, so users can't fix mistakes.

6. Too much required up front: Website and Current MRR are required on Step 1. Consider making them optional to reduce drop-off.

7. Step 4 picks silently become real requests in the workspace. Nice touch, but tell the user on that step. The heading "What do you, or your users want to add..." also reads awkwardly.

8. Slow loads: the Activity page showed skeleton loaders for about 10 seconds after onboarding, and sign-up submit took about 4 seconds with no loading state.

9. Landing page: the hero's primary CTA is "View your feedback portal" and sign-up is secondary. Leading with "Get started" would likely convert better.

10. What works well: demo data (sample boards, members and requests), the short 5-step flow, and an easy "Skip for now" on team invites.